During the hiring process, you can expect:

• Step 1 – Apply

Submit your application and we’ll then send you an email to confirm that we’ve received your application.

• Step 2 – Review

Our Recruitment Team will review your application.

• Step 3 – Video Interview and Assessment

If you’re shortlisted for the role, we’ll send you a link to our on-demand, interactive and gamified video interview assessment via HireVue. This is most critical part of the process and required if you want to progress to the next stage.

• Step 4 – Offer

If successful, we’ll notify you an offer of employment which will include the benefits package for your role.

To be considered for Customer Service roles, you must meet the following requirements:

• Fluency in both spoken and written English

• Fluency in any other language is a plus

• A levels/High School certificate

• Excellent interpersonal and customer service skills

• Willing to work in a shift environment

• PC based skills to operate Windows package (Microsoft Word/Excel/E-mail)

• Willing to wear uniform (Front-line customer facing roles)